Standards of Practice for Health Unit Coordinators

• Standard 1 - Education
  Health Unit Coordinator personnel shall be prepared through appropriate education and training programs for their responsibility in the provision of non-direct patient care and non-clinical services.
  
• Standard 2 - Policy and Procedure
  Written standards of health unit coordinators' practice and related policies and procedures shall define and describe the scope and conduct of non-clinical service provided by the health unit coordinator. These standards, policies, and procedures shall be reviewed annually and revised as necessary. These revisions will be dated to indicate the last review, signed by the responsible authority, and implemented.
  
• Standard 3 - Standards of Performance
  Written evaluation of Health Unit Coordinators shall be criteria based and related to the standards of performance as defined by the health care organization.
  
• Standard 4 - Communication
  The Health Unit Coordinator shall appropriately and effectively communicate with nursing and medical staff, all ancillary departments, visitors, guests and patients.
  
• Standard 5 - Professionalism and Ethics
  The health unit coordinator shall take all possible measures to assure the optimal quality of non-direct, non-clinical patient care. The optimal professional and ethical conduct and practices of NAHUC members shall be maintained at all times.
  
• Standard 6 - Leadership
  The health unit coordinator shall be organized to meet and maintain established standards of non-clinical services.